Effective Date: 19 February 2026
This Legal Notice provides essential information about CAMPLYN in compliance with UK laws, including the Electronic Commerce (EC Directive) Regulations 2002, the Companies Act 2006 and other applicable regulations. This notice applies to our website at camplyn.com.
This Legal Notice is not a substitute for our Terms of Service, Privacy Policy, Cookie Policy, or other policies, which are separate documents available on our website. We recommend reviewing them for full details on using our site and making purchases. If you have any questions, please visit our Contact page or see our FAQ page.
In accordance with the Electronic Commerce (EC Directive) Regulations 2002 and the Companies Act 2006, we disclose the following business details:
Legal Entity: CAMPLYN LTD
Trading Name: CAMPLYN
Company Registration Number: 16908150
Place of Registration: England and Wales
Registered Office: 3rd Floor, 207 Regent Street, London, W1B 3HH, United Kingdom
(Security Reminder: This is our administrative headquarters only. For all product returns, you must request your official Return Label from our support team to ensure your package is routed to the correct processing facility. Unauthorized packages sent here will not be processed).
Companies House Verification: Verify our registration
Email: support@camplyn.com
Telephone: +44 7520 653448
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (UK Time)
Saturday and Sunday: Closed
Response Time: We usually respond within 1–2 business days
VAT Registration: CAMPLYN LTD is not currently VAT-registered. If this changes, our VAT number will be displayed here and on all applicable invoices.
Regulatory Memberships: We are not currently members of any trade or professional association. Our e-commerce activities comply with UK consumer protection laws.
CAMPLYN is an online retailer of outdoor, camping and glamping gear. We operate exclusively online at camplyn.com and utilize a highly efficient logistics model. We do not have a physical retail showroom for the public at our London corporate address. All orders are placed through our website and dispatched directly from our dedicated distribution centers to physical addresses within the United Kingdom only.
All prices displayed on our website are listed in British Pounds (GBP). CAMPLYN is not currently VAT-registered. The prices displayed on our website are the final prices you pay. Shipping costs are displayed separately at checkout. Standard shipping costs £5.95 for orders under £60. Orders of £60 or more qualify for free standard delivery. The total amount shown at checkout is the final amount charged. There are no hidden fees or additional charges.
All payments are processed securely through Shopify Payments. We accept Visa, Mastercard, American Express, Maestro and UnionPay (credit and debit cards), as well as Apple Pay, Google Pay and Shop Pay (digital wallets). We do not accept PayPal, bank transfers, cash on delivery, cryptocurrency, or buy now pay later services. All payment processing complies with PCI DSS standards. We do not store complete credit card details on our servers.
We currently ship to physical addresses within the United Kingdom only (England, Scotland, Wales and Northern Ireland). We do not ship to PO Boxes, BFPO addresses, the Channel Islands, the Isle of Man or addresses outside the UK. Standard delivery takes 4–10 business days (1–3 business days processing plus 3–7 business days transit). Estimated delivery times are not guaranteed. Our shipping carriers include Royal Mail, DPD and Evri. Tracking information is provided by email once your order has been dispatched from our distribution centers.
For full details, please read our Shipping Policy.
As a consumer purchasing from CAMPLYN, your statutory rights are protected under UK law. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods without giving any reason. Under the Consumer Rights Act 2015, you have the right to receive goods that are of satisfactory quality, fit for purpose and as described. You have the right to a full refund for faulty goods within 30 days of purchase, a repair or replacement within 6 months, and further remedies for up to 6 years.
In addition to your statutory rights, we offer a 30-day return policy from the date of delivery. Items must be unused, unworn and in their original packaging with all tags attached. Security Reminder: We operate an Automated Return Label System. You must contact us first to receive your official Return Label, which will route your package to the correct processing facility. Unauthorized packages sent to our London corporate office will not be processed. Refunds are processed within 10 business days of our processing center receiving and inspecting the returned item, to the original payment method in GBP. You are responsible for the cost of return shipping for standard returns. For defective, damaged or incorrect items, we cover the return shipping cost. There is no restocking fee.
For full details, please read our Return and Refund Policy.
All products sold by CAMPLYN come with a 2-year manufacturer warranty against manufacturing defects. This warranty is in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015. To make a warranty claim, contact us at support@camplyn.com with your order number and photographs of the defect.
All content on camplyn.com, including text, images, logos, product descriptions, graphics and software, is owned by CAMPLYN LTD or its licensors and is protected by UK copyright laws under the Copyright, Designs and Patents Act 1988. You may not reproduce, distribute, modify, sell, lease or use any content without our prior written permission, except for personal, non-commercial use such as viewing products. All trademarks, trade names and brand elements displayed on the website are the property of CAMPLYN or their respective owners.
While we make every effort to ensure the accuracy of information on our website, CAMPLYN cannot guarantee that all product descriptions, images, pricing, availability information or other content is completely accurate, error-free or current at all times. Variations in computer monitors and mobile device screens may cause colours to appear differently from the actual product.
To the extent permitted by law, CAMPLYN shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from the use of, or inability to use, this website. Our total liability for any claim relating to a purchase shall not exceed the amount you paid for the relevant product.
Nothing in this Legal Notice shall exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, defective products under the Consumer Protection Act 1987, or any other matter for which it would be illegal to exclude or limit liability. Nothing in this Legal Notice shall affect your statutory rights as a consumer under UK law.
We handle personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We collect personal data only when it is necessary for the fulfilment of our services, including order processing, delivery and customer support. We do not sell your personal data to third parties. You have the right to access, rectify, erase or restrict the processing of your personal data, and to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk.
We use cookies on our website for essential functions, analytics and marketing. You can manage your cookie preferences through our cookie consent banner or your browser settings.
For full details, please read our Privacy Policy and our Cookie Policy.
If you have a complaint or concern about any aspect of our products or services, please contact us first at support@camplyn.com or +44 7520 653448. We will make every effort to resolve the issue directly and aim to respond within 1–2 business days. If we are unable to resolve the matter to your satisfaction, you may refer the dispute to an alternative dispute resolution (ADR) provider. You may also contact Citizens Advice for free and independent advice on your consumer rights, or contact your local Trading Standards office.
We aim to make our website accessible to all users, including those with disabilities, in line with the Equality Act 2010 and the Web Content Accessibility Guidelines (WCAG). If you encounter any accessibility issues while using our website, please contact us at support@camplyn.com and we will make reasonable adjustments.
This Legal Notice and any disputes arising from our website or services are governed by the laws of England and Wales. Any legal proceedings will be subject to the non-exclusive jurisdiction of the courts of England and Wales. As a consumer, you may also bring proceedings in the courts of the country in which you reside.
CAMPLYN operates in compliance with the following UK legislation: the Electronic Commerce (EC Directive) Regulations 2002, the Companies Act 2006, the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR) 2003, the Copyright, Designs and Patents Act 1988, the Equality Act 2010, the Consumer Protection Act 1987, the Payment Services Regulations 2017 and other applicable UK laws.
For a complete understanding of how we operate, please review the following policies:
Shipping Policy
Return and Refund Policy
Terms of Service
Privacy Policy
Payment Policy
Cookie Policy
Contact Us
Frequently Asked Questions
We may update this Legal Notice to reflect changes in our business, legal requirements or operational practices. When we make changes, we will update the "Effective Date" at the top of this page. Material changes will be communicated via a notice on our website or by email to registered customers. We encourage you to review this Legal Notice periodically.
CAMPLYN LTD
3rd Floor, 207 Regent Street, London, W1B 3HH, United Kingdom
(Security Reminder: This is our administrative headquarters only. For all product returns, you must request your official Return Label from our support team to ensure your package is routed to the correct processing facility. Unauthorized packages sent here will not be processed).
Email: support@camplyn.com
Telephone: +44 7520 653448
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (UK Time)
Response Time: We usually respond within 1–2 business days
For more ways to reach us, visit our Contact page. For common questions, check our FAQ page.
© 2026 CAMPLYN LTD. All rights reserved. Company Registration: 16908150 (England and Wales).
